Investors are important participants in enterprise operation. Be responsible to investors is the most direct embodiment of the market contribution value. Bucefalo, focus on improving operation capacity and enhancing business value to reward investors sustainably and steadily.

The board of directors of Bucefalo shall exercise the decision-making power as a shareholder representative, whose members shall be elected by the shareholders meeting and represent the interests of the shareholders. The company holds shareholders meeting annually to report the annual financial management information and dividend distribution plan, clarify the responsibilities and evaluation content of functional departments, and internally control the business activities for sales, financing, purchasing, etc. The board of supervisors shall check the company's accounting policies, financial status and financial reporting procedures quarterly. The audit committee shall supervise the conduct of the company's financial activities for more than four times per year.

With the core value of "Be as Close as Lips and Teeth and Pursue Joint Development with Customers", and the guiding ideology of "Business All Over The World With Perfect Service", we has established the customer management system to understand the unique needs of each customer, and provide high-quality products and services for customers through the customer market segmentation. At the same time, we are active to investigate customers' satisfaction, and strive to maintain a long-term relationship with customers.

Bucefalo is committed to improving the construction of integrity service, sharpening customer-centric strategy, strengthening pre-sales, sales, after-sales service management to meet our customers' individual requirements constantly.

● Setting up a "Service Section" consists of pre-sale, sale, and after-sales services, gathering a number of experts in conveyor belt design, cementing, and debugging who are specialized in various services.

● Excellent skills. All employees have rich practical experience. Conveyor belt cementing, both the appearance and internal quality can be first-class, which won the great praise from users.

● Timely service. User first, upon receiving user' service requirements, we will reach the service fields within 12 hours in the province and two working days outside the province.

● Reasonable fees. Generally, we offer free cementing technology guidance, appropriately charge for rubber material costs, and provide guidance for the normal operation of conveyor belt.

● Special service (pre-sale service). We will provide design and development service on belt selection and belt for special use freely for users.

According to the "Procurement Control Procedures", the material technical standards and production needs, the company undertakes the investigation to the suppliers' quality, price, delivery period, environmental protection, security and intellectual property etc., organizes QA inspection department and production department personnel to assess the supplier on-site when necessary.

In addition to provide sufficient written confirmation, the raw materials need to be sample verified, tested and used for small batch. With the "Raw Material Inspection Report" and "The First Delivery Unit Applicability Test Report" issued by the QA department inspection section, it can be supplied if qualified.

Otherwise, the purchasing department will review the qualified supplier at the end of the year with relevant information provided by each department, to check the supply, qualification rate, timely rate, quality assurance ability and trends etc., and fill out the "Supplier Performance Evaluation Form".

We will cancel the supplier's qualification if it failed the evaluation. However, for special situations, it has to be retained, we will report to the general manager for approval, strengthen its purchase verification and quality tracking. Its qualified supplier qualification will be canceled if it failed two times.

Bucefalo adheres to protect the rights and interests of employees, and implement full social security. At the same time, to start from the details and carry out humanized management by providing a general checkup every year, optimizing dormitory environment, each dormitory equipped with air conditioner and a separate toilet, distributing monthly labor supplies and call subsidies, providing shuttle service, high temperature subsidies, spring outing subsidies, travel subsidies and other welfare, which makes Bucefalo employees feel the warmth from the company.

In early 2012, the company Party Committee established "Bucefalo Party Community Care Fund", and further established "Employee Support Group" in 2015, the objectives of which is to help employees get through difficulties in case of encountering serious disease, disability or other unexpected emergencies. Furthermore, the top managers often visit the workers facing difficulties, and give out gifts and money in every Spring Festival.

We respect cultural traditions and customs of the community in the production and management, actively integrate into the community atmosphere, and get along with local residents to create a safe, harmonious, healthy and comfortable environment for the production and life, and pay attention to the social charity, actively help to create a harmonious society.
Combing its development mode and social demand, Bucefalo continues to strengthen the social and cultural exchanges, adhere to the voluntary service activities as an important carrier to cultivate employees' sense of social responsibility, and call on employees to realize self-value in the dedication for the society. Over the years, the company carried forward the concept as "return to society, promote community development", and further innovate ideas, organized volunteer services for many times, thus won a good reputation in the local.

Bucefalo is the second welfare listed enterprises throughout the country. At present, there are more than 300 employees with disabilities that meets the "four disabled" conditions. The company actively participates in various charities through Tongxiang Municipal Federation of Industry and Commerce and Tongxiang Municipal Charity Federation. In 2010, based on the original title of 1.2 million yuan of funds, signed an agreement with Tongxiang Charity Federation to increase 10 million yuan of "Bucefalo" naming fund to help the poor, and achieved good social reputation.
The chairman of the company has been awarded as "Jiaxing social responsibility outstanding entrepreneurs", "the title of Tongxiang City warm-hearted people helping the disabled people ".
In the same time, the senior management of the company actively participates in the education of the funding, the annual number of pairs of poor college students as the object of funding, which totaled more than 180 million yuan.

Strengthening environmental management and dealing with climate change is a common responsibility for mankind. Bucefalo takes the promotion of the green industry as its mission, adheres to the green development concept, and constantly improves the environmental management system, and builds a environment friendly factory by saving energy, researching, developing and using green products.

In 2007, the company was identified as "The Green Enterprise of Zhejiang Province" by Zhejiang Province Economic and Trade Commission, Zhejiang Environmental Protection Bureau, and "The Partial Achievement Enterprise in Cleaner Production of Zhejiang Province". Also it has been awarded as "Industrial Circular Economy Demonstration Enterprise of Zhejiang Province" and "The Outstanding Contribution Enterprise in Energy-saving Emission Reduction."